Najčešće ~

Postavljana Pitanja

Ako imate drugih bitnih pitanja na koja nismo mogli da odgovorimo ovde, slobodno pošaljite e-poštu.

info@macrovita.rs

Porudžbine ~

Tokom naše prodaje proizvodi se brzo rasprodaju! Ali ne očajavajte. Ako artikal koji tražite nije na lageru, nastavite da proveravate. Uvek ažuriramo i obnavljamo naš sajt vašim omiljenim! Ili nam jednostavno pošaljite mail i pitajte za rok isporuke.

Kada vaša porudžbina bude poslata iz našeg skladišta, poslaćemo vam e-poštu da potvrdite vašu pošiljku – ova e-poruka će sadržati broj za praćenje i vezu koja vam omogućava da pratite svoj paket.

Macrovita želi da budete zadovoljni kupovinom. Ako želite da vratite proizvod, kontaktirajte korisničku podršku da biste dobili ovlašćenje za vraćanje i dobili dalja uputstva.

Obično ne prihvatamo promene narudžbine nakon što je porudžbina obrađena. Ipak, ukoliko pošiljka nije otpremljena, kontaktirajte nas na info@macrovita.rs i probaćemo da pomognemo.

Proizvodi ~

Many of our products do not contain gluten, however we do make and store all of our products within the same facilities. As a warning for those with extreme allergies, we take great care to prevent cross contamination, but there’s always a risk that they’ve come into contact with gluten-containing ingredients. Transparency is important to us, and you can find a list of the ingredients for every product on its packaging (if applicable), gift insert, in-store sign and our website product pages. Check the individual product’s ingredients list before use.
Scent is such an important part of our identity, something that makes us who we are. Most of our products contain essential oils, but even our most gentle products have fragrance due to the fact that the ingredients themselves have a scent. In order to remove that scent and be truly „fragrance-free“, we would have to introduce more synthetics, which isn’t the direction that our company wishes to take at this time.
Many of our products do not contain nuts, however we do make and store all of our products within the same facilities. As a warning for those with extreme allergies, we take great care to prevent cross contamination, but there’s always a risk that they’ve come into contact with nut-containing products. Transparency is important to us, and you can find a list of the ingredients for every product on its packaging (if applicable), gift insert, in-store sign and our website product pages. Check the individual product’s ingredients list before use.
We recommend keeping your naked products in a dry, cool environment away from sunlight and excess heat. You can use any airtight container, a glass jar or one of our tins. If you use the product in the shower or bath, make sure that you let it drain and dry out before storing it.
Yes! When you bring back five clean Lush #5 plastic pots (black or clear) to our stores, you can exchange them for a free fresh face mask. The pots go to our recycling partners in Vancouver and Toronto where they’re recycled into new pots for our products.

Gift Cards~

It may take up to 1 hour for your gift card to be activated. You will receive an email when the activation is complete, so please be sure to check your spam folder.

Ground $4.00 – 2 – 8 Business Days

Air $8.00 – 2 – 3 Business Days

Your gift card can be redeemed through phone orders and online as well as in our stores located in the US and Canada.
We’ll send another amazing Lush gift card design to you.